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Pearl shop > Help center > Amend or cancel orders

Amend or cancel orders

Amend or cancel orders

1. When the orders submit successfully, you could turn to 'MY ACCOUNT' to check your orders. Before the sending of your products, you have the right to amend your orders, your address, even cancel some products or the whole order.
A. Change your address
(1) Find your order which need to amend in 'MY ACCOUNT' firstly;
(2) Click 'DELIVERY ADDRESS' to change it;
(3) 1 or 2 minutes later, system will tell you that your operation successful or not.

B. Delete products
(1) Find your order which need to amend in 'MY ACCOUNT' firstly;
(2) Click 'DELETE' to delete it;
(3) 1 or 2 minutes later, system will tell you that your operation successful or not.

2. Already sent orders couldn't be amended or cancelled.

3. If you successfully made your payment and you cancelled your orders also, it is needed strongly that some scale of transaction fee should be c harged. (for exsample:3.9% of Paypal…)
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